Who we are

Navratan Offset is a printing and packaging business. This policy covers our internal order system (BOS) and our WhatsApp number.
What we collect - When you message our WhatsApp number, we receive your WhatsApp name, phone number, the messages you send, and any photos or documents you share.
Why we use it - Only to receive, record and process your orders and enquiries, and to contact you about them. We do not sell or share your information for marketing.
Who can see it - Only authorised Navratan Offset staff who handle orders. Data is stored securely with our service providers (Meta WhatsApp Business Platform).
How long we keep it - As long as needed for orders, accounts and legal record-keeping, then deleted.
Delete your data. - To ask us to delete your messages and details, email agatushar96@gmail.com with your WhatsApp number. We will confirm deletion within 30 days, except records we must keep by law (such as invoices).

Contact
agatushar96@gmail.com